HOW CAN WE HELP?
How will I know what size to buy for my pet?
Each product has detailed sizing on the description page. Its best you measure your dog to ensure the correct fit. Most items are also adjustable for easy fitting.
What materials are used in these products?
Each product is different, this will be specified on the product description.
Do you offer express shipping?
We definitely do. We have different Shipping options that you can choose from.
Do you offer international shipping?
We do, this can be viewed on our shipping page
Do you offer refunds or exchanges?
This can be viewed on our returns & refund page
How do I care for my product?
Each product has specific care instructions and this can be viewed in the individual product description page.
Afterpay Available Online
HOW DOES AFTERPAY WORK?
Afterpay is available for online orders of $100 up to $2000.
1. Add items to your shopping bag and checkout.
2. At checkout, select Afterpay as your payment method.
3. Log in using your Afterpay details or register if you are new to Afterpay.
4. Submit your details.
5. Your payment schedule will be emailed to you by Afterpay
If you are using Afterpay for the first time, you will need to register and provide your payment details to complete the transaction. If you have used Afterpay before, you can simply login and pay for your order.
Late fees may apply if payments are not made on time. Please see Afterpay terms here www.afterpay.com/terms
WHAT DO I NEED TO USE AFTERPAY?
To use Afterpay you will need to
- Live in Australia
- Be over 18 years of age
- Have an Australian debit or credit card
- Have a valid and verifiable email address and mobile number
- Be capable of entering into a legally binding contract
Please note that ID verification does not guarantee that your order with Afterpay will be approved, as per Afterpay’s terms. See www.afterpay.com/terms
WHAT IS THE AFTERPAY MINIMUM SPEND?
Afterpay is available only on orders over $100 to $2,000.